Support - FAQs

To register/activate the product and unlock full functionality, follow the steps below:

Step 1: Launch Advance System Care.

Step 2: Click on “Activate Now” button placed on the lower left corner of the application screen. If you already have a license key, jump to step 4.

Step 3: Click on ‘Purchase Now’ button. This will take you to the purchase page.

Step 4: Once you’ve purchased the license key, you will receive it in two ways:

(a): On the Thank You page (as shown in the screenshot below)

(b): A mail from Fastspring containing the key (as shown in the screenshot below):

Step 5: On the next screen that appears on the application, copy the license key you received and paste it in the text box, or click “Click here to paste the copied activation code into the box” link.

Step 6: Now click ‘Activate Now’ button.

Step 7: This will register/activate the program.

Need More Help...
You can always mail us at asc@support-geeks.com. You can even create a support ticket for any feedback or assistance.

Once you’ve purchased your license key, you can find it in two ways:

(a): On the Thank You page (as shown in the screenshot below)

(b): A mail from Fastspring, containing the key (as shown in the screenshot below):

Need More Help...
You can always mail us at asc@support-geeks.com. You can even create a support ticket for any feedback or assistance.

To change the language of Advance System Care, follow the steps below:

Step 1: Launch Advance System Care.

Step 2: Click on the language icon located at the top of the application screen and choose the language of your choice.

Step 3: The software needs to restart for changes to be applied. Click the ‘Yes’ button.

Step 4: This will change the language of Advance System Care.

Need More Help...
You can always mail us at asc@support-geeks.com. You can even create a support ticket for any feedback or assistance.

To disable Advance System Care from Windows startup, follow the steps listed below:

Step 1: Launch Advance System Care.

Step 2: Click ‘Settings’ tab.

Step 3: Under ‘General’ tab, toggle OFF the switch against ‘Launch on System Startup’.

Step 4: Click on ‘Save’ button to apply these settings.

Step 5: Advance System Care will be disabled from startup.

Need More Help...
You can always mail us at asc@support-geeks.com. You can even create a support ticket for any feedback or assistance.

To disable voice over message in Advance System Care, follow the steps below:

Step 1: Launch Advance System Care.

Step 2: Click ‘Settings’ tab.

Step 3: Under ‘General’ tab, toggle OFF the switch against ‘Play sound when issues found’.

Step 4: Click on ‘Save’ button to apply these settings.

Step 4: This will disable voice over message in Advance System Care.

Need More Help...
You can always mail us at asc@support-geeks.com. You can even create a support ticket for any feedback or assistance.

Windows 10


Step 1: Open Control Panel by right-clicking on the Start button. Click on the Control Panel option.

Step 2: In the Control Panel window, navigate to "Programs" > "Uninstall a program" option. (Note: If you're unable to find "Programs", go to "View By" towards the right of the screen and select "Category" from the drop down list)

Step 3: On the next page, select Advance System Care and click on Uninstall button

Step 4: Click the Yes button when prompted to uninstall the program.

Step 5: This will remove Advance System Care from your computer.



Windows 8.1 and 8


Step 1: Open the Control Panel. To do so, either:

(a): Point the mouse at the upper or lower right corner of the screen and click on the Search icon.

(b): Type Control Panel in the Search box and click on Control Panel option shown in left panel.

OR

Press the Windows + X keys together on your keyboard. A small menu will open. Here, click on the Control Panel option.

Step 2: In the Control Panel window, click on "Programs" > "Uninstall a program" option.

Step 3: On the next page, select Advance System Care and click on Uninstall option.

Step 4: Click the Yes button when prompted to uninstall the program.

Step 5: This will remove Advance System Care from your computer.



Windows 7 and Windows Vista


Step 1: Click Start button on your taskbar and select Control Panel.

Step 2: Under Programs category, click on "Uninstall a program" option.

Step 3: On the next page, select Advance System Care and click on Uninstall option.

Step 4: Click the Yes button when prompted to uninstall the program.

Step 5: This will remove Advance System Care from your computer.



Windows XP


Step 1: Click Start button on your taskbar and select Control Panel.

Step 2: Double-click the Add/Remove Programs icon.

Step 3: In the new window that opens, select Advance System Care and click the Remove button.

Step 4: Click the Yes button when prompted to uninstall the program.

Step 5: This will remove Advance System Care from your computer.

Need More Help...
You can always mail us at asc@support-geeks.com. You can even create a support ticket for any feedback or assistance.

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